This database software is used to maintain
master data for customers, equipment, locations and employees.
It is used for preparing the service tasks and for exchanging
data with the Field Tools.
Immediately after downloading data from one
of the Field Tools, the current download report, customer/equipment
reports or employee reports can be issued. The data stored can
be used to generate meaningful statistics
such as time spent for service on particular equipment over
a given period of time.
The Quick Check funtion allows data to be viewed
and if neceassary edited before they are imported into the database.
The Quick Check shows automatically e.g. if a service job was
not been closed by scanning the equipment data
strip. In this case the supervisor can insert this event
manually. All data modified or entered manually are marked as
modified in the database.
- Microsoft Windows 95b/98/NT
- Pentium 200 with 32MB RAM (64MB for NT)
- 100 MB free on Hard Disk
- CD-ROM drive for installation
- 1 free serial port
- Display with 600 x 800 Pixel
The reports show detailed data for each service
job performed. This includes all activities, spare parts consumed,
messages and the duration of the service call.
- The Download Report
shows all service calls of the current download.
- The Employee Report
shows all service calls for one or more selected employees
over a specified period.
- The Equipment
Report shows all service jobs one or more selected pieces
of equipment over a specified period.
- The Customer Report
is a summary of all equipment reports, that belong to one
or more selected customers.
- The Car Report
provides information about automobiles, that were used during
service and maintenance activities.
- The Customer List
shows all master data for one more selected customers including
equipment and locations if selected.
- The Equipment List
contains the name, location and customer name for all equipment
- The Location List
provides information about all selected locations.
- The Statistic Reports
provide among others, a statistical summary of the total time
consumed for selected equipment over a specified period.